Frequently asked questions

Clear answers.
Complete confidence.

From choosing the right printer or photocopier to understanding leasing, servicing and training, find answers to the questions we hear most often from businesses across the North West.

How can I purchase a machine?

We offer a range of ways to obtain equipment, including outright purchase and leasing. Our existing payment options include cheque and Visa. Contact our team to discuss the most suitable arrangement and current payment options.

Can I rent a printer or photocopier?

Yes. We offer equipment rental agreements ranging from six months to five years, helping businesses choose a term that suits their needs.

Which areas do you cover?

Clarity Office Solutions (Pennine West) is based in Manchester and supports businesses across the North West. Through the wider Clarity group, coverage is available throughout the UK.

How are servicing costs charged?

Servicing costs can be paid monthly, quarterly or annually. We can explain the available arrangements when discussing your equipment and service requirements.

How do I choose the right equipment or agreement?

Our sales advisers can arrange a visit to understand how your business prints, copies and scans, then discuss the equipment and purchasing, leasing or rental options that best fit your requirements.

Will our staff receive training?

Yes. We provide training after installation so your staff can get the most from their new equipment, from desktop printers and standard copiers to multifunctional devices. We can also help with training for new staff.

Can a photocopier also print, scan, fax and email?

Capabilities vary by model. Many multifunctional devices combine several of these features, but not every machine supports them all. Tell our sales team which model you're considering and we'll confirm its available functions.

Can I add printing, scanning or fax functions to an existing copier?

Some copiers can be upgraded with optional hardware or function-control components. Compatibility depends on the machine, so contact our team with the model details and we'll advise on the options available.

Speak to Clarity

Still have a question?
We're here to help.

Get straightforward advice from our team, or request a free, no-obligation quotation for your business.